Terms of service

  • Terms and Services

    Payment

    • You can pay using your credit card at the door using a POS (Point of Sale) system.

    Return and Refund Policy

    • Not All Items Can Be Returned: Please note that not all items are eligible for return.

    • Specific Products: Returns and refunds are only applicable to specific products and must be in their original form and packaging.

    • Frozen Items: There are no returns or refunds for frozen items.

    • Note: If you keep in contact with us immediately, this will help a lot in processing refunds and returns.

    Shipping Policy

    • Delivery Time: Orders are typically processed within 1 business day and delivered within 48 hours.

    • Free Shipping: Any orders over 1000 EGP will have free shipping.

    • Delivery Locations:

      • Cairo & Giza: Delivery within 48 hours.

      • Alexandria, Hurghada, Sharm El Sheikh: Delivery will be scheduled with customers.

    Privacy Policy

    • Data Collection: We collect personal information such as name, address, and payment details to process your orders.

    • Data Usage: Your data is used solely for processing orders and improving our services. We do not share your information with third parties.

    • Data Security: We implement various security measures to protect your personal information.

    Intellectual Property

    • Copyright: All content on this website, including text, graphics, logos, images, and software, is the property of The Market Shop and is protected by international copyright laws.

    • Trademarks: The trademarks, logos, and service marks displayed on our website are registered and unregistered trademarks of The Market Shop. You may not use these without prior written permission from us.

    User Responsibilities

    • Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

    • Prohibited Activities: You agree not to use the website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

    Limitation of Liability

    • No Warranty: We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

    • Liability: In no event shall The Market Shop be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.

    Changes to Terms

    • Modifications: We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the new terms.